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2/12/18 at 7:32a.m. I paid for $50 worth of gas via my debit card to a non-working pump to the cashier inside the store. There were no signs to identify the pump was a non-working pump, and an hour later it still was not working and still without a sign to notify...
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#1188876
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Royal Farms - Never spoke to anyone.

I'm trying to resolve my Rolo acct. I need to change my banking information. It's causing an old acct. To bounce continuously. I've tried on line numerous times can't get back to the personal information. Please help. Can a person call me and not an automated machine. I'm trying desperately to resolve this issue.
#1185309
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I went to Royal Farms store number 166 after church today. I was picking up food for my youth group and brought three of the teens with me to help with the food. I ordered two 20 piece chicken only meals at 1:40 pm. After waiting for 10 mins, I asked the girl preparing...
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2.6
Largo, Maryland
I liked
  • Cashier
I didn't like
  • Customer service
  • Ignoring peoples orders
#1178116
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Me and my husband just went into the store there was no coffee as usual. This is not the first time this has happen.I ask the food service girl there is no coffee at all she said he is doing the coffee .The cashier .I felt bad because he had to ring customers and try...
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2.1
#1175726
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Yesterday jan ,20 2018 around 130 to 230 I walk up the hil nesr the car wash of the royal farms in pasadena md ft small wood rd the one near sun set elemenrty school on my way i gwt stoped near the far by some9ne i havent seen in ten years we are talking n cathing up...
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Riviera Beach, Maryland
#1173427
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Royal Farms - Poor customer service

I entered the store at about 11:55pm. The associate was on the floor drinking a coffee. The other associate was doing food. Ni one was in line and it took 5 minutes for her to come and ring me up. The other associate just stood there not saying a word. She just looked at me.
2.8
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Customer service
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Discounts and Special Offers
Diversity of Products or Services
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#1169870
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Royal Farms - Awful

Your royal farms employee refused to make a sandwich, it wasn't even close to busy. THEN she hung up on me when I called lol! How lazy does it take to make a sausage egg and cheese guys?!?!?!?
1.0
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Customer service
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Discounts and Special Offers
Diversity of Products or Services
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Glenelg, Maryland
#1168682
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Royal Farms - Togo card

I applied for rofo card months ago. The day after I applied and was asked to give proof of ID buy sending a copy statement utility or that order. I have sent texts repeatedly and never be given response. So you have all information with the exception on that. I am sending a copy of reference with this message. Can you help with matter?
5.0
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Discounts and Special Offers
Diversity of Products or Services
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Product or Service Quality
Value for money
#1167633
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Royal Farms or royal pain in the ***

Apparently Royal Farms does not care enough to pick up a telephone and answer a customer questions
#1165119
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Royal Farms - Poor customer service

Why is it that Royal Farms does not want to hear what the general public has to say when it's convenient for them
#1164884
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