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3.0
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I bought a half hot chocolate half coffee drink several weeks ago from the location in Middletown, DE and about a third into my drink felt something in my mouth. Okay, so why was my drink not smooth like it was supposed to be?

There was a dead fly in there. I was so disgusted and immediately wanted my money back. I didn't go back to the store because I was no longer in the area, but I did go to their website and posted a complaint. The response was that someone would call me immediately regarding the situation but I still have not heard from them.

This store has lost a customer. I was so loyal to them, but this situation has me really disappointed.

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