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Summary of Royal Farms Customer Service Calls

174 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
01:39 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Royal Farms to Ask about:

Employment:

  • “W2s”
  • “To find out about W2”
  • “To apply for a job”

Cards:

  • “I never got my money on my card from a refunded purchase”
  • “Credit card”
  • “I have a Royal Farms gift card that I have tried to use and it's not working keep saying pending”

Request for Information:

  • “Tax questionnaire”
  • “Haveva,question regarding purchases”
  • “Employee Questions”

Payments and Charges:

  • “Unknown charges on my account”

Staff:

  • “Poor service poor food”

Return/ Replace:

  • “Return”

Account:

  • “Need user name and password”

Other:

  • “Information”
  • “Claim”
  • “Calling about the manager at a location”

Royal Farms Rating Stats

2.4 out of 5 stars
based on 104 reviews
See all 201 reviews

Rating stats

  1. 36 reviews
  2. 20 reviews
  3. 24 reviews
  4. 16 reviews
  5. 8 reviews

About Royal Farms

Top 5 Likes about Royal Farms

Cashier, I like the food the service and the staff, How the young ladies got my food quick with a smile, Diet pepsi fountain drink, Are always friendly

Top 5 Dislikes about Royal Farms

Customer service, Ignoring peoples orders, Smell of garbage trash trucks fill up there, Service, Possibly racism case against royal farms

Summary

Royal Farms is based in Baltimore, Maryland. It is a privately owned chain of convenience stores. The company has been on the market since 1959. Currently the chain of Royal Farms include around 150 stores based all over the Mid-Atlantic such states as Maryland, Delaware, Pennsylvania, and Virginia. Many of the locations have gasoline premises. Shops of the company sell such products as coffee, soft drinks, candies, bagels and donuts, other basic groceries as well as lotto tickets. Most locations of Royal Farms serve hot fast food products sandwiches, burgers, fries.

Royal Farms reviews and complaints

Royal Farms is ranked 73 out of 635 in Food Stores category

Area Served

USA

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Royal Farms Stats

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