Royal Farms
Reviews and Complaints
Internet Suggestion
Very insulted
Very poor customer service
I ordered 80 pieces of chicken for a party that was scheduled for May forth, I went in early April to see if this could be done. Was promise this could be done and was quoted a price of $230.00.
Went in on 2nd of May to make sure everything was confirmed, arrived at store to pick up trays on the 4th. Was told they were not done and would do them now. It was confirmed that I would pick them up at 5 pm I arrived at 5:10 pm, I now was going to be late for the party. Was told by one employee that the guy in the kitchen did not look on board for orders, then told by Manager that they got busy and did not have time to cook.
Finally, at 6:00pm the chicken was done, and they brought out 4 trays I had asked for with 20 legs and 20 thighs to be put on one tray and the same for the other tray. I was told they cannot do that.
When they rang up the price, it was $279.00, I replied I was quoted a price of $230.00 her reply was you were told wrong you owe $279.00. I will never again order from Royal Farms again and have told all my friends on social media this is not the place to order any tray platters.
User's recommendation: Never!!!!!!
Internet Suggestion
Please add the contents of your hot dogs and various other food please online. I ate a hotdog the other day not knowing it had pork or chicken after being under the impression that they were all beef hot dogs.
I am Jewish and am not allowed to eat pork. I looked it up online and there was nothing showing its ingredients. I assumed it was beef and was so very wrong. I will never eat them again nor anything else from your stores except fried chicken and potatoes.
I hope it is 100% Chicken. Please add to your website ingredients of your food.
Thank you, Michael Bossman. 443-829-****, firefyta2@***.com.
User's recommendation: Don't eat the food unless you check with the people at the store what ingredients are in there.
Internet Suggestion
Terrible Service on snow hill rd,Bill Acceptors wont take money and they can't scan a ticket voucher from the lottery machine
User's recommendation: your Guess is as good as mine.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Jessup, MarylandI was at 8686 Washington blvd this morning trying to purchase DEF for my truck . When the cashier told me to used the self check out. The transaction went through but it wouldn't give me a receipt ple
Preferred solution: An apology an a credit or something
User's recommendation: Don't go to this store because the Manager told the cashier not to sell me the product after waiting 28 minutes to refund my purchase to redo an give me a receipt
Unsatisifed
User's recommendation: Dont go to this store
Locked out of Rewards program
- Like the rewards
- Not easy to get help
Preferred solution: My rewards card working
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Baltimore, MarylandManager Mallory at the Royal Farm in Catonsville told me to get the *** out of her face because I paid the wrong pump
I purchased gas at 6124 Edmondson ave 443-840-**** on 12/28/2022 at 10:38 am 15.00 on pump 11 but I was at pump 12 I walk out with this other customer not knowing he was pump 11 and I was on pump 12 I ask for the manager to straighten it out try to show her my receipt she wouldnt look at it she said I just put gas on pump 11 for the other customer I told look at the receipt she wouldnt look at it we went back and forth over then she told me to get the *** out of face learn to put gas on the right pump manager name Mallory I have a 2006 gray Nissan Murano if you look at the pump 11 or pump 12 I never got my gas at all I putting I a complaint on this MANAGER MALLORY YES I CALLED MY BANK AND STOP ALL transactions my name is Edward Lumpkins I can be reached at 667-379-**** I have my receipt to back me up this crazy Mallory wouldnt look at my receipt to straighten it out but can tell a paying customer to get the *** out of face as she was walk in the back because I ask for corporate phone number look at your camera this crazy lady needs to be fired I going to the better Business Bureau consumer protection everything I can do to get this CRAZY LADY NAME MALLORY HER OWN WORDS GET THE *** OUT OF HER FACE
User's recommendation: Do not go to Royal Farm in Catonsville on 6124 Edmondson Avenue Catonsville Md 21228
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Felton, DelawareA manager found my license and cut it ul
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint against general manager and another employee
User's recommendation: Don't go there after 10 pm the female cashier will be high
Order was horrible, dried out and not eatable
User's recommendation: Stay away from royal farm stores
Customer service
User's recommendation: this store is great and so are the employees.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Baltimore, MarylandDifficulty getting help !
User's recommendation: Needs improvement with customer service
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